Privacy Policy

Who we are

Intuitive Living 11:11 (intuitiveliving1111.com) is a wellness services business operated by Maham Ajmal in Pakistan, offering energy healing, psychic and tarot readings, manifestation coaching, consultation calls, courses and related products.

Information we collect

• ✦Account details: your email address and an encrypted password when you create an account.
• ✦Order and booking details: your name, email, WhatsApp number, delivery address (for physical products) and the services or products you purchase.
• ✦Consultation bookings: your name, email and phone number, plus the time slot you book on our scheduling calendar.
• ✦Messages you send us via the contact form, email or WhatsApp.
• ✦Basic technical data needed to run the website securely (such as session cookies that keep you signed in).

How we use your information

• ✦To create and manage your account, verify your email, and keep your cart and order history.
• ✦To process orders and consultation bookings, deliver services and products, and schedule sessions.
• ✦To send essential emails: verification codes, password resets, order and booking confirmations.
• ✦To respond to your questions and provide customer support.
• ✦We do not sell, rent or trade your personal information to anyone.

Payments

Online payments are processed by our payment gateway partner (PayFast). Your card or bank details are entered directly on the payment provider's secure page, so we never see or store your card numbers. We only receive confirmation that a payment succeeded, along with the order reference.

Where your data is stored

Account, cart, order and booking data is stored securely with our infrastructure providers (Supabase and Vercel), protected by encryption in transit and access controls. Only the site owner has administrative access.

Confidentiality of sessions

Everything you share during readings, healing sessions and consultation calls is treated as strictly confidential and is never shared with third parties.

Your rights

• ✦You may request a copy of the personal data we hold about you.
• ✦You may ask us to correct or delete your personal data and account at any time.
• ✦You may opt out of any non-essential communication.

Children

Our services are intended for adults aged 18 and over. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with its updated date.